Position Identification

Position Title: Housekeeping Custodian

Organisation: Islamic Relief South Africa

Location: Cape Town

Reports to: National Support Services Coordinator / Indirectly to Office Administrator

Job Summary

  • The post shall provide office upkeep and maintenance assistance
  • Helps maintain a clean and hygienic office environment
  • Provide support to the IKD process
  • Serve the needs of IRSA’s guests / visitors

Purpose of Position

1. Office upkeep and maintenance

  • Ensures cleanliness of the office, its premises and facilities
  • Regularly checks kitchen equipment, minor office equipment, furniture and fixtures and reports damages to the Office Administrator.
  • Conducts periodic inventory of office, cleaning and consumable supplies in coordination with Office Administrator.
  • Ensure that office garbage is disposed of properly and that offices are in a clean state daily
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Keep the social amenities (kitchen, meeting rooms etc.)
  • Ensure cleanliness and hygiene in restrooms twice a day
  • Ensure constant availability of accessories such as toilet paper and hand washing soap

2. Tea Lady

  • Tea lady service includes preparing tea and coffee and serving those as required,clearing and collecting used cups and washing those, keeping kitchens clean and in order, and other related duties.
  • Assist in setting up meeting rooms, preparing cups, glasses and plates, water, tea and coffee

3. Office Assistant

  • Shred confidential information when requested
  • Clear desks when its unsightly
  • Assist the Office Administrator with heavy duty lifting if and when required.

4. IKD Assistant

  • Receive all In Kind Donations and record in chronological order as a stock record
  • Pack all IKD in size, gender and season order.
  • Ensure the recipients of the IKD receive IKD in neat and presentable condition.

Educational Qualification:

  • Grade 12 or ABET or RPL
  • 3-4 years of total experience where 1-2 years’ work experience with INGOs/NGOs.

Key Interfaces

All Office Members

Skills & Knowledge Required

  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
  • Remain calm, patient and polite, if receiving customer feedback
  • Be helpful and go out of your way to help all stakeholders (staff and visitors alike)
  • Be honest and reliable
  • Be trustworthy and respectful
  • Be immaculately dressed
  • Maintain excellent time-keeping and attendance
  • Be professional at all times
  • Be able Must have an eye for details
  • Ability to learn quickly
  • Ability to use modern office equipment
  • Ability to understand and follow simple written and oral directions
  • Ability to use appropriate initiative as may be required in a given situation.
  • Basic time management skills to communicate well with people of all levels
  • Uphold a working schedule that ensures that the hygiene needs of the office is maintained at all times

Key Islamic Relief Qualities Required

  • It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to IR’s vision and mission as per below:

 Our actions in tackling poverty are marked by excellence in our operations and conduct which are deserving of the people we serve.

 In responding to poverty and suffering our efforts are driven by sincerity to God and the need to fulfil our obligations to humanity

 Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.

 We believe the protection and well-being of every life is of paramount importance and we shall join with other humanitarian actors to act as one in responding to suffering brought on by disasters, poverty and injustice.

 We uphold our duty of custodianship over the earth, its resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.

Closing date: COB 22nd November 2021

Please forward a copy of the completed application form(Download form), 1 page motivational letter and your CV along with a certified copy of your ID to recruitment@islamic-relief.org.za before the 22nd November 2021.

Dearest applicant, kindly consider the following:

If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.

Please note that if you do not hear from us by 29th November 2021, consider your application unsuccessful.
Over and above operational requirements Islamic Relief South Africa will take into account the country’s and organisational employment equity imperatives.


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