Position Identification

Position Title:  Programmes Support Officer
Organisation:  Islamic Relief South Africa
Location:   Cape Town, South Africa
Reports to:   HOD – Programmes

Islamic Relief

Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic
Relief Worldwide (IRW), the world’s largest, independent Muslim humanitarian
organisation. Islamic Relief’s mission is to help the poor and those in need regardless of
race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives
within safe and caring communities.

Purpose of Department

Programme Support Officer’s responsibilities include making travel and meeting
arrangements, preparing reports and maintaining appropriate filing systems.

Duties and responsibilities

    1. Organize and support meetings, events and functions to support delivery of Programmes priorities.
    2. Maintain and continuously improve Programmes administrative systems, including forward/project plans, and maintain electronic filing systems.
    3. Assist in the preparation of regularly scheduled reports, locally and internationally.
    4. Arrange room bookings, refreshments, printing, copying, distribution, travel and other administrative tasks in support of the team and/or lead members of the Programmes team.
    5. Participate in relevant Programmes department projects that support the delivery of the Programmes Implementation Plan.
    6. Answer and direct phone calls received from right-holders.
    7. Organize and schedule appointments with Partners and stakeholders.
    8. Plan meetings and take detailed minutes.
    9. Assist in the preparation of regularly scheduled reports, locally and internationally
    10. Develop and maintain a filing system (hard and electronic copies).
    11. Update and maintain office policies and procedures in line with Programmes purchase and payment requests.
    12. Provide general support to visitors, requesters and intakes.
    13. Liaise with Programmes Coordinators, and support departments to handle requests and queries from Head of Department.


Educational Qualification:

A Senior Certificate or equivalent qualification.

Key Islamic Relief Qualities Required

  • It is essential that the post holder shows a good understanding and sympathy with Islamic
    values and principles as well as commitment to IR’s vision and mission as per below:

    Our actions in tackling poverty are marked by excellence in our
operations and conduct which are deserving of the people we serve.
    In responding to poverty and suffering our efforts are driven by
sincerity to God and the need to fulfil our obligations to humanity
    Our work is founded on enabling people and institutions to fulfil
the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.
    We believe the protection and well-being of every life is of
paramount importance and we shall join with other humanitarian actors to act as one in
responding to suffering brought on by disasters, poverty and injustice.
    We uphold our duty of custodianship over the earth, its
resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.

Closing date: COB 7TH APRIL 2021

Please forward a copy of the completed application form (Download form), 1 page motivational letter and your CV along with a certified copy of your ID to recruitment@islamic-relief.org.za before the 7TH APRIL 2021.

Dearest applicant, kindly consider the following:

If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.

Please consider your application as unsuccessful if you are not contacted within a month after the closing date.

Over and above operational requirements Islamic Relief South Africa will take into account the country’s and organisational employment equity imperatives.

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