Orphans and Child Welfare Officer

Job Summary

To contribute on the development, implementation and regular review of the department’s strategy, work plans and systems to achieve the agreed department objectives.

To contribute, manage and develop staff in order to ensure that the department is capable of fully achieving agreed targets. The Coordinator will be responsible for the field aspect of the Orphans Project and its activities in KZN and will report directly to the National Coordinator.

Purpose of Position

1. The establishment of orphan sponsorship programme in KZN in line with IRSA policies and procedures.
2. Setup of department and start the sponsorship activities in KZN after consultation with the relevant stakeholders.
3. Set up the disbursement procedure of stipends according South African Government authorities.
4. Prepare all progress reports of the Orphans Welfare Program and share with National Coordinator as well as IRSA as per the agreed process and deadlines.
5. Uploading orphans’ bio-data online for sponsorship.
6. Visiting the orphans in their homes in order to supervise any changes in their social life and to collect the data.
7. Prepare the quarterly and annual reports of the Orphans Welfare Program in KZN.
8. Develop and present proposals relevant to orphan families to fulfill the objectives of the OSP(Orphans Sponsorship Program).
9. To assist in the preparation of a field strategy with the National Coordinator.
10. Coordinate with local and international NGOs and other official agencies to maximize the aims and activities defined in the field strategy.
11. Be responsible for the creation and management of a team of volunteers and employees and the supervision of their general welfare in KZN.
12. Be responsible for ensuring project staff grievances and disciplinary matters are fairly dealt with in accordance with IR policy and code of conduct.
13. Responsible for all technical operations of Orphans Welfare Program activities including project equipment, assets and records in KZN.
14. Writing Orphans Case Studies to support in the marketing and fundraising for the OSP.
15. Maintain projects files and documentation, including individual orphan files with key documentation according to IRW policies in KZN.
16. Responsible for the Information System in the Office. (Al Yateem and General Admin)
17. Performs any other duties as and when required by the management.
18. Facilitate Psycho Social events for the Rights-Holders after needs assessment.
19. Responsible for the rights holders and donor development and growth of the OSP Program.

Key Accountabilities

1. To lead on the development, implementation and regular review of the department’s strategy, work plans, and systems ensuring that:

• The department objectives are monitored and achieved on the basis of KPI’s
• The efficient planning and management of the department’s work in KZN.
• The department is appropriately staffed to achieve its objectives.
• That the department continuously analyses and adapts to the risks posed by both internal and external changing environments.
• Sound financial and resource management.
• Assure the quality of programmes and services in KZN.
• That all reporting requirements and obligations are met.
• Identify and develop new programmes that can help Orphans and children as required

2. To ensure that the department’s activities are:

• In line with Partner, Donor and Field Structure needs and requirements,
• Developed and managed in a way that minimises organisational risk,
• In line with the broader organisational strategy and various codes of conduct that IRW is committed to.

3. To ensure staff performance, development and satisfaction in the department by:

• Effectively line managing Departments’ staff.
• Monitoring and improving staff performance through regular one-to-one and department’s meetings, periodic reviews and appraisals and enforcement of development plans.
• Leading, facilitating and encouraging team work and departmental communication.

4. Other:

• Responsible for maintaining own professional development.
• To comply with IRSA’s policies and procedures in undertaking the above roles and responsibilities.
• To undertake any other reasonable duties consistent with the job and at its level of responsibility as and when required by the management.

Key Interfaces

• HOD: Programmes
• National Coordinator – Orphans and Child Welfare
• Chief Executive Officer
• Partners (IRSA office) and Stakeholders
• IRSA Project Manager/Regional Programmes Coordinator
• Field Officers
• Care Workers

Physical Demands/Working Conditions

• Employee should be emotionally intelligent enough in order to maintain a good balance with the highly sensitive information and circumstances s/he will be faced with daily.
• Employee should be able to manager his/her time effectively in order to meet the expectations of our rights holders and donors.
• The incumbent should be responsible and manage his/her time effectively.