Position Title: Orphans Administrator
Organisation: Islamic Relief South Africa
Location: Cape Town, South Africa
Reports to: Donor Care and Orphans Co-ordinator
To develop and implement strategies to increase the funding income of Islamic Relief
through a range of fundraising initiatives and through acquisition and retention of donors,
volunteers and supporters.
This is a vital supporter-facing role, providing an excellent level of service to Islamic
Relief’s donors in line with the standard defined. This involves handling both general and
orphans related enquiries (in all formats), the administration of South Africa orphans one
to one sponsorship program and maintaining donor records on the database, ensuring
that information held is accurate, securely, appropriate and up-to-date.
Reporting to the Donor Care and Orphans Co-ordinator the Orphans Administrator has
the responsibility for the administration of the One to One Orphans Sponsorship program
in the South Africa office, maintaining and updating accurate donor records on the
relationship management database software and Al Yateem database, supporting the
implementation of processes agreed within the Fund Development Department and
progressing with activities assigned by the Donor Care and Orphans Co-ordinator within
agreed criteria but without further reference.
This role is responsible for ensuring that data on relationship management database
software and AlYateem is accurate, updated and accessible. The job holder also has
responsibility for maintaining email, paper and electronic filing system relating to Orphans
The job holder is accountable for fulfilling his or her roles and responsibilities in line with
Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of
his/her colleagues and staff. The following are the main responsibilities that the role
holder will be accountable for:
1. One to One Orphan Sponsorship Administration
2 Donor enquiries.
5. Administrative Support
It is essential that the post holder shows a good understanding and empathy with the
Islamic Values and principles as well as commitment to IRSA’s vision and mission.
Our actions in tackling poverty are marked by excellence in our
operations and conduct which are deserving of the people we serve.
In responding to poverty and suffering our efforts are driven by
sincerity to God and the need to fulfil our obligations to humanity
Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.
We believe the protection and well-being of every life is of
paramount importance and we shall join with other humanitarian actors to act as one
in responding to suffering brought on by disasters, poverty and injustice.
We uphold our duty of custodianship over the earth, its resources and the trust
people place in us as humanitarian and development practitioners to be transparent and accountable.
Closing date: COB 17TH MARCH 2021
Please forward a copy of the completed application form (Download form), 1 page motivational letter and your CV along with a certified copy of your ID to firstname.lastname@example.org before the 17th March 2021.
Dearest applicant, kindly consider the following:
If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.
Please consider your application as unsuccessful if you are not contacted within a month after the closing date.
Over and above operational requirements Islamic Relief South Africa will take into account the country’s and organisational employment equity imperatives.