Position Identification

Position Title: National Orphans Support Program Coordinator

Organisation: Islamic Relief South Africa

Location: Johannesburg, Cape Town or Durban

Reports to: HOD : Programmes

Job Summary

To strategically guide, enhance and support the implementation of a National Orphan Sponsorship
Program in line with IRW/IRSA Strategy.

The Coordinator will be responsible for the overall management of the Orphan Support Program (OSP)and its activities and will report directly to the Head of Programs.

Purpose of Position

To lead on the development, implementation and regular review of the OSP Unit strategy, work plans and systems to contribute to achieve the agreed department objectives.

To lead, manage and develop staff to ensure that the OSP Unit is capable of fully achieving agreed targets.

Key Roles, Responsibility and Accountabilities

  1. Ensure that the National Orphan Sponsorship Program meets the standards, as set by Islamic Relief Worldwide, and that IRW/IRSA policies and procedures are adhered to.
  2. Ensure that the OSP Department is adequately resourced to be able to achieve it’s objectives.
  3. Ensure that all progress reports of the OSP are prepared and shared with Head of Programs and IRW as per the agreed process and deadlines.
  4. Develop the annual work plans and budgets of the OSP nationally, for review by HoD.
  5. Ensure accuracy of all information, including orphan bio-data uploaded on the OSP portal.
  6. Oversee and guide the implementation of all aspects of the OSP, including regular home visits, on-and off-boarding of orphans for sponsorship, enhancing the outcomes of the OSP and integration of the OSP with other IRSA programs.
  7. Ensure high quality quarterly and annual reports are prepared timeously.
  8. Develop and present concept notes and proposals that enhance the OSP outcomes.
  9. To contribute to the preparation of an integrated field strategy with Head of Programs.
  10. Coordinate with local and international NGOs and other official agencies to maximize the aims and activities defined in the field strategy.
  11. Actively engage IRW Orphans Department, IRW Partner Offices and IRSA Fund Development Department to increase the number of local orphan sponsorships.
  12. Responsible for maintenance and securing of OSP assets, including vehicles, project equipment, tools, marketing materials etc.
  13. Oversee the documentation of OSP Case Studies to support in the marketing and fundraising activities, which comply with all relevant IRSA and IRW policies, including Safeguarding, Protection and Inclusion.
  14. Maintain projects files and documentation, including individual orphan files with key documentation according to IRW/IRSA policies.
  15. Performs any other relevant duties as and when required by HoD or Senior Management.

OSP Department Level

1. To lead on the development, implementation and regular review of the OSP Unit strategy, work plans, and systems ensuring that:

  • The orphan unit’s objectives are monitored and achieved on the basis of KPIs.
  • The efficient planning and management of the OSP unit’s work.
  • The orphan unit is appropriately staffed to achieve its objectives.
  • That the orphan unit continuously analyses and adapts to the risks posed by both internal and external changing environments.
  • Sound financial and resource management.
  • Assure the quality of programmes and services.
  • That all reporting requirements and obligations are met.
  • Identify and develop new programmes that can help Orphans and children as required.

2. To ensure that the orphan unit’s activities are:

  • In line with Partner, Donor and Field Structure needs and requirements,
  • Developed and managed in a way that minimises organisational risk,
  • In line with the broader organisational strategy and various codes of conduct that IRW/IRSA is committed to.

3. To ensure staff performance, development and satisfaction in the orphan unit’s by:

  • Managing issues of employee relations in coordination with the personnel.
  • Effectively line managing orphan units’ staff.
  • Monitoring and improving staff performance through regular one-to-one and orphan unit’s meetings, periodic reviews and appraisals and enforcement of staff development plans.
  • Leading, facilitating and encouraging team work and orphan unit’s communication.

4. Other:

  • Responsible for maintaining own professional development.
  • To comply with IRW/IRSA’s policies and procedures in undertaking the above roles and responsibilities.
  • To undertake any other reasonable duties consistent with the job and at its level of responsibility as and when required by the management.

Qualification, Experience and Skills

  • It is essential that the post holder shows a good understanding and sympathy with the Islamic Values and Principles. A commitment to IRW’s Vision, Mission and values is also essential.
  • A recognised qualification in development studies or similar qualification, or a minimum 5 years of experience in a similar role is essential.
  • Fluent written and spoken English. Fluency in one or more official languages will be advantageous.
  • Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives.
  • Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives.
  • Ability to respond to a dynamic and changing environment.
  • Ability to guide staff development towards achieving key performance indicators and delivering development activities which assist the organisation in achieving its targets.
  • Demonstrable experience in consultative team approaches to decision making and innovation which motivates and drives teams forward.
  • Sound communication skills which delivers complex information persuasively and with clarity.
  • Proven ability and experience in analysing data which enables sound conclusion and recommendations to be drawn.
  • Experience of managing child development and protection together with orphans’ sponsorship programmes for a minimum period of two years at field office level.
  • Demonstrates the flexibility and energy that is required for a high level of self-management and awareness.

Key Islamic Relief Qualities Required

  • It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to IR’s vision and mission as per below:

 Our actions in tackling poverty are marked by excellence in our operations and conduct which are deserving of the people we serve.

 In responding to poverty and suffering our efforts are driven by sincerity to God and the need to fulfil our obligations to humanity

 Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.

 We believe the protection and well-being of every life is of paramount importance and we shall join with other humanitarian actors to act as one in responding to suffering brought on by disasters, poverty and injustice.

  We uphold our duty of custodianship over the earth, its resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.

Closing date: COB 30th November 2021

Please forward a copy of the completed application form(Download form), 1 page motivational letter and your CV along with a certified copy of your ID to recruitment@islamic-relief.org.za before the before close of business on the closing date of the application.

If the required documents are not furnished, the application will be deemed incomplete and thus unfortunately not be considered.

If you do not receive feedback from IRSA within 2 weeks after the closing date, then kindly consider your application as unsuccessful.

Over and above operational requirements, Islamic Relief South Africa will take into account the organisational employment equity imperatives.


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