Islamic Relief South Africa (IRSA) is a member of Islamic Relief Worldwide (IRW), a UK based international relief and development charity, which aims to alleviate the suffering of the world’s poorest people.


Position Identification


Position Title : National Orphans and Child Welfare Coordinator

Organization : Islamic Relief South Africa

Location : Johannesburg, South Africa

Reports to : HOD : Programmes


Job Summary

To support and strategically develop the implementation of an Orphan Sponsorship Programme in line with IRW/IRSA Strategy.

The Coordinator will be responsible for the overall management of the Orphans Project and its activities and will report directly to the Head of Programmes.


Purpose of Position

To lead on the development, implementation and regular review of the Orphan’s Unit strategy, work plans and systems to contribute to achieve the agreed department objectives.

To lead, manage and develop staff in order to ensure that the Orphan’s Unit is capable of fully achieving agreed targets.


Key Roles, Responsibility and Accountabilities

  1. The establishment of Orphan Sponsorship Programme in South Africa in line with IRW/IRSA policies and procedures.
  2. Setup of department and start the sponsorship activities after consultation with the relevant stakeholders.
  3. Prepare all progress reports of the Orphans Welfare Program and share with the Line Manager as per the agreed process and deadlines.
  4. Prepare the budget of the projects to share with the Line Manager.
  5. Uploading orphans’ bio-data online for sponsorship.
  6. Visiting the orphans in their homes in order to supervise any changes in their social life and to collect the data.
  7. Prepare the quarterly and annual reports of the Orphans Welfare Program.
  8. Develop and present proposals relevant to orphan families to fulfill the objectives of the OSP.
  9. To assist in the preparation of a field strategy with Head of programme.
  10. Coordinate with local and international NGOs and other official agencies to maximise the aims and activities defined in the field strategy.
  11. Be responsible for the creation and management of a team of volunteers and supervision of their general welfare if this will be possible.
  12. Responsible for all technical operations of Orphans Welfare Program activities including project equipment, assets and records.
  13. Writing Orphans Case Studies to support in the marketing and fundraising for the OSP.
  14. Maintain projects files and documentation, including individual orphan files with key documentation according to IRW/IRSA policies.
  15. Performs any other duties as and when required by the management.

Orphan’s Unit Level

1. To lead on the development, implementation and regular review of the Orphan’s Unit strategy, work plans, and systems ensuring that:

  • The orphan unit’s objectives are monitored and achieved on the basis of KPIs.
  • The efficient planning and management of the orphan unit’s work.
  • The orphan unit is appropriately staffed to achieve its objectives.
  • That the orphan unit continuously analyses and adapts to the risks posed by both internal and external changing environments.
  • Sound financial and resource management.
  • Assure the quality of programmes and services.
  • That all reporting requirements and obligations are met.
  • Identify and develop new programmes that can help Orphans and children as required.

2. To ensure that the orphan unit’s activities are:

  • In line with Partner, Donor and Field Structure needs and requirements,
  • Developed and managed in a way that minimises organisational risk,
  • In line with the broader organisational strategy and various codes of conduct that IRW/IRSA is committed to.

3. To ensure staff performance, development and satisfaction in the orphan unit’s by:

  • Managing issues of employee relations in coordination with the personnel.
  • Effectively line managing orphan units’ staff.
  • Monitoring and improving staff performance through regular one-to-one and orphan unit’s meetings, periodic reviews and appraisals and enforcement of staff development plans.
  • Leading, facilitating and encouraging team work and orphan unit’s communication.

4. Other:

  • Responsible for maintaining own professional development.
  • To comply with IRW/IRSA’s policies and procedures in undertaking the above roles and responsibilities.
  • To undertake any other reasonable duties consistent with the job and at its level of responsibility as and when required by the management.

Qualification, Experience and Skills

  • It is essential that the post holder shows a good understanding and sympathy with the Islamic Values and Principles. A commitment to IRW’s Vision, Mission and values is also essential.
  • Post graduate degree in development studies / social sciences or relevant qualification is essential. A business management degree is desirable.
  • Fluent written and spoken English.
  • Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives.
  • Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives.
  • Ability to respond to a dynamic and changing environment.
  • Ability to guide staff development towards achieving key performance indicators and delivering development activities which assist the organisation in achieving its targets.
  • Demonstrable experience in consultative team approaches to decision making and innovation which motivates and drives teams forward.
  • Sound communication skills which delivers complex information persuasively and with clarity.
  • Proven ability and experience in analysing data which enables sound conclusion and recommendations to be drawn.
  • Experience of managing child development and protection together with orphans’ sponsorship programmes for a minimum period of two years at field office level.
  • Demonstrates the flexibility and energy that is required for a high level of self-management and awareness.


Key Islamic Relief Qualities Required

  • It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to IR’s vision and mission as per below:
    • Excellence (Ihsan): Our actions in tackling poverty are marked by excellence in our operations and conduct which are deserving of the people we serve.
    • Sincerity (Ikhlas): In responding to poverty and suffering our efforts are driven by sincerity to God and the need to fulfil our obligations to humanity
    • Social Justice (Adl): Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.
    • Compassion (Rahma): We believe the protection and well-being of every life is of paramount importance and we shall join with other humanitarian actors to act as one in responding to suffering brought on by disasters, poverty and injustice.
    • Custodianship (Amana): We uphold our duty of custodianship over the earth, its resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.


Closing date: COB 31st October 2022

Please forward a copy of the completed application form (available on the website), 1 page motivational letter and your CV along with a certified copy of your ID to recruitment@islamic- before the 31st October 2022.

Dearest applicant, kindly consider the following:

If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.

Please note that if you do not hear from us by 4th November 2022, consider your application unsuccessful.

Over and above operational requirements Islamic Relief South Africa will take into account the country’s and organisational employment equity imperatives.

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